The gamer through Luxembourg got already been a long-time consumer of Platincasino but confronted refusal to withdraw earnings in spite of publishing typically the needed KYC data. These People skilled issues together with the digesting in inclusion to cancelling of their KYC submissions. The participant’s latest drawback request had been proved to have recently been successfully processed, resolving typically the concern.

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With the particular help associated with typically the casino, the particular problem was found in inclusion to the issue solved. All Of Us had been pressured to end up being capable to decline this complaint due to the fact typically the player been unsuccessful in purchase to offer assisting facts. Read what additional players had written regarding it or write your own own review and permit everyone realize concerning the positive plus unfavorable qualities dependent upon your individual encounter.

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• Typically The complaint shut as the particular player solved typically the problem together with the online casino.
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Nevertheless, it has been later on identified that typically the player experienced enjoyed via their own stability, top in buy to the particular being rejected of the particular complaint as additional assistance could not end upward being supplied. Based upon their particular results, we all have computed the particular online casino’s Protection Index, which will be the score explaining typically the safety plus fairness associated with on-line internet casinos. The Particular larger the particular Security List, typically the more probably an individual usually are to be in a position to perform plus receive your own profits without having any type of issues.

• After validating their bank account along with a selfie in addition to IDENTITY, the particular accounts continues to be obstructed plus customer support provides ambiguous reactions without any justification.
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Typically The gamer through Luxembourg got deposited 500€ several days and nights earlier, nevertheless the particular money had not necessarily been awarded. Regardless Of calling live conversation every day, he has been informed that the particular problem experienced been forwarded to become capable to typically the finance department together with simply no response. Following extensive connection, it has been verified that a absent down payment regarding 488€ was ultimately extra to his accounts. All Of Us experienced caused typically the resolution by simply sustaining contact along with the on collection casino plus guaranteeing the particular player was educated concerning the status of their money. The gamer through Finland confronted concerns together with the casino that will got secured his bank account, avoiding the publish of confirmation files.

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The participant coming from typically the BRITISH got their bank account clogged due to become in a position to not enough wagering associated with their build up. The Particular gamer coming from Australia will be going through troubles pulling out the profits from the casino. The Complaints Team got prolonged the particular investigation period of time but ultimately got to become in a position to reject typically the complaint because of to a shortage associated with reaction coming from her. Typically The participant from Sweden experienced been holding out regarding a drawback regarding less compared to two weeks. The Particular participant documented that the withdrawal had been consistently rejected despite having implemented typically the on collection casino’s guidelines. Right After connection among the particular gamer and the particular on line casino regarding the payout method, a manual exchange was initiated.

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Typically The issue was ultimately solved as the particular online casino located typically the unsuccessful transaction in add-on to added the particular funds to the participant’s account. The participant from Philippines experiences issues together with his drawback coming from the on collection casino. We declined the particular complaint since the gamer didn’t respond to be capable to our questions.

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The Particular player coming from Germany experienced their particular accounts suddenly shut down with out virtually any justification or cause provided. Typically The gamer confirmed that the concern has been fixed in inclusion to typically the accounts has been reopened. Typically The player coming from Sweden had self-excluded permanently coming from Platincasino inside 2021 because of in order to a betting dependancy but got since gambled once more after his block had been removed without having justification. Following further discussion posts, the particular on range casino arranged in order to return typically the player’s debris and afterwards claimed all funds experienced recently been returned, although the particular gamer disputed this particular. Typically The situation was declined as typically the participant did not really reply in order to extra requests for resistant, top to typically the complaint getting turned down. The participant through Philippines confronted concerns together with a withdrawal that had been not becoming processed, plus simply no factors experienced recently been provided by the casino.

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